Swissport

Swissport is one of the world’s largest provider of ground and air cargo services, operating in over 300 airports across 50 countries. Swissport ensures that millions of flights operate efficiently, handling services such as passenger assistance, baggage handling, aircraft services, and cargo logistics. The company is dedicated to delivering safe, reliable, and high-quality ground services and is committed to continuous improvement and operational excellence.

Highlights

Our solutions are ideal for any organization actively working with talent management and organizational development.

Quote

“Training and compliance are essential to the success of our daily operations. Percepium has proven to be a reliable and invaluable partner, enabling us to meet our goals while adhering to regulatory requirements with confidence.”

Melanie Woodrow

Training Manager, Swissport

Competency based compliance training

Industry: Aviation

User community: +5000

Solution: Percepium LMS, SSO, BI-tool integration, web service integration, 3rd party authoring tool, hosting in Azure.

Swissport, a global leader in ground handling and cargo services operates within strict regulatory environment. To address the challenge of managing complex training requirements for its  workforce, Swissport sought a robust system to streamline competency-based compliance training, support blended learning, and provide advanced reporting.

Percepium  was the chosen solution, delivering a modernized training ecosystem tailored to Swissport’s requirements. The platform offered competency-based learning paths, ensuring training directly addressed regulatory and operational demands. Blended learning programs, combining online modules, in-person workshops, and hands-on assessments, provide comprehensive and required training to employees. Integration with Swissport’s internal systems enable daily compliance data updates, ensuring real-time compliance tracking, while BI-tool integration empower managers with actionable insights. The extensive reporting capabilities allowed Swissport to monitor compliance metrics, track training progress, and identify skill gaps with precision.

By partnering with Percepium, Swissport successfully modernized its training operations, meeting regulatory demands while supporting a highly skilled workforce. The solution continues to drive operational excellence and compliance across Swissport’s port network.